Box Office Information

HOW TO BUY

Flato Markham Theatre Box Office
171 Town Centre Boulevard
Markham, Ontario. L3R 8G5
Box Office: 905.305.SHOW (7469)
Toll-Free: 1.866.768.8801 (not available in 416/647 area codes)
Email: boxoffice@markham.ca
Fax: 905.415.7538

Box Office Hours (by phone only):
Monday to Friday: 12:00 PM to 4:00 PM

 

TICKET TERMS & CONDITIONS

The team at FMT is looking forward to safely welcoming you back to the Theatre. When it comes to purchasing tickets, our goal is to be as flexible as possible in order to provide you with the assurance to make ticket purchases with confidence.

The Flato Markham Theatre is offering flexible ticket exchanges. If your performance is postponed or rescheduled, we will automatically move your tickets to a new date; however, you will still have the option of asking for a credit on your FMT account, a gift card or a full refund for that performance.

If you, or any member of your party, are in quarantine or isolation, have come in close contact with someone with COVID-19, are experiencing any symptoms of COVID-19 or have tested positive for COVID-19, do not visit the Flato Markham Theatre. If you cannot visit the theatre for the above reasons, we are offering flexible ticket exchanges, credit on your FMT account, a gift card or a full refund up to 24 hours prior to the date on your tickets. Please call 905.305.7469 or email boxoffice@markham.ca prior to your showtime.

Prices include HST. All artists, programs and shows may be rescheduled, changed or cancelled without notice. Terms & Conditions are subject to change. 

INFO

  • Payment Options: Cash, Debit, Credit Cards (Visa, MasterCard, American Express) & Cheque
  • Online Ticket Handling Charges: A $2 per ticket service fee (includes applicable taxes) will be added to all online ticket sales.
  • Show end times are not guaranteed and may vary depending on the artist. Discounts cannot be combined with any other offer. Subject to regular fees. Discounts on base ticket price, not including handling fees and HST. 

COVID-19 PATRON INFO

When attending a performance at the Flato Markham Theatre patrons can feel safe and comfortable knowing that we are taking measures to protect you and our community.

Patrons of the Flato Markham Theatre who are 12 years of age or older must show proof of vaccination or exemption upon entry. When you come to the Theatre, please bring your
Government-issued photo ID, record of vaccination or letter of medical exemption. Records may be provided on paper or on your phone. You will also be asked to complete a COVID-19 screening questionnaire prior to entering the theatre.

If you have any questions, please contact the Flato Markham Theatre Box Office at 905.305.7469 or boxoffice@markham.ca